Report a tag issue

Before you fill out this form

If you're having problems registering animals or reconciling your NAIT records, contact our Support Centre for help.

Note you can't buy NAIT tags through us, including through this form. You must order them from your local farm supply store or livestock health provider.

Use this form to report tag issues related to:

retention
readability
durability
performance.

Once we receive your form, we'll pass your information onto the relevant tag manufacturer/distributor.

Report a tag issue form

Your name

Your NAIT number

Contact phone number

Email address

Farm address

Do you agree to OSPRI sharing your contact details with the tag manufacturer/distributor so they can follow up with you?

Yes

Total number of tags reported

Where possible, provide RFID numbers, visual tag numbers and/or order numbers of the device/s you are reporting

Please upload a saved file of RFID numbers (optional)

Only files with extensions csv | pdf | xls | xlsx | doc | docx can be uploaded. File must not exceed 2MB.

Describe any on-farm environmental factors that may have contributed to the loss of tag (eg ripped out on deer fencing/UV deterioration)

Provide any further details to support the issue you have raised

Please upload a photo of the tag to support the issue you have raised (optional)

Only files with extensions png | gif | jpg | jpeg can be uploaded. File must not exceed 2MB.

Write to us

Our postal address is:

OSPRI, Level 9
15 Willeston Street
PO Box 3412
Wellington 6140

To talk to our Support Centre, call us on 0800 482 463.

If you have a media enquiry, call us on 0800 222 142.